Companies and Wikis

Here’s an interesting article!

http://www.infoworld.com/d/developer-world/year-enterprise-wiki-305

Just goes to show how a wiki can be used by a company.

  • They can be used to provide flexible help desk and customer support
  • Depending on the software, rollbacks can be used to fix any “anarchist raids”
  • They help establish discussions on particular topics/policies
  • And they can gather a library of material related to the services and interests of the company
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